Overview: Emails not showing in the sent mailbox become irritating, especially in scenarios when tracking important messages becomes unavoidable. This problem can occur in many email clients such as Outlook, Gmail, Apple Mail and Thunderbird due to wrong settings, synchronization issues, or misconfiguration with the account. 

If you're having that problem, worry not. In this article, we will tell you the reason your email may not show up in the sent folder, along with manual methods to retrieve them.

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Why Are Sent Emails Not Appearing in the Sent Folder?

Following are the typical reasons sent emails don't show up in Sent Mailbox:

• Email clients may be configured not to save sent emails.

• Sluggishness and instability of the internet connection may hinder the synchronization of sent emails with the server.

• If your mailbox is full, this could cause sent emails to not be stored correctly.

• Sent emails are potentially missing if the user is accessing them on POP3 and not IMAP.

• Outlook profile corruption can cause this to occur. 

• Certain add-ins or security programs might restrict any email from being saved in the Sent folder.

How to Fix Sent Mail Not Showing in Sent Mailbox? Manual Methods

In this section, we are going to discuss six methods which you can follow to fix this error. Follow the given steps mentioned below: 

Method 1. Enable Save Sent Items Option (for Outlook Users)

1. Open Outlook and go to File> Options.

2. Click on Mail, scroll down to the option Save Messages.

3. Make sure that the option "Save copies of messages in the Sent Items folder" is checked.

4. Click on OK and restart Outlook.

Method 2. Check IMAP/POP3 Settings

1. Open your email client settings (Outlook, Thunderbird, or Gmail).

2. If IMAP is used, make sure that the correct Sent Mailbox is selected in the folders settings.

3. If POP3 is used, the email client should leave a copy of sent messages on the server.

Method 3. Check Email Account Sync Settings (For Gmail Users)

1. Start by logging into Gmail and click on Settings.

2. After that, click See all settings > Labels.

3. Make sure that the Sent Mail label has the "Show in IMAP" option checked.

4. Just save changes and restart your email client application.

Method 4. Repair Outlook Data File (For Outlook Users)

1. First, exit your Outlook and open the Control Panel section.

2. Next, go to Mail > Data Files > Select your email account > Settings. 

3. Then, click on Repair and follow the instructions displayed.

4. At last, open Outlook after the repair has been completed. 

Method 5. Disable Conflicting Add-In or Anti-Virus

1. Firstly, open Outlook and go to File > Options > Add-ins.

2. Next, click the COM Add-ins and disable the non-functioning add-ins.

3. At last, If an antivirus is conflicting, then try disabling email scanning in its settings area.

Method 6. Free Up Mailbox Space

1. You need to delete unneeded emails from your Inbox and Sent folder.

2. Then, empty deleted Items and Junk Email folders.

3. Now, defrag your mailbox if given the option in your email client.

Automated Way to Fix Sent Mail Not Showing in Sent Mailbox

Messages may not appear in the Sent Mailbox for various reasons like synchronization problems, an improper account setup, or a corrupt MBOX file. To address this issue properly, use our professional tool which allows you to import MBOX to Thunderbird effortlessly. It takes care of the mapping of folders and inconsistent data automatically. So this tool has this edge of using it, and you will get your sent emails back super fast without lots of hassle.

Conclusion

In this blog post, we have discussed various ways to fix this error of sent mail not showing in Sent Mailbox. The possible reasons behind this are  wrongly configured settings, sync issues, or full storage. Methods mentioned above regarding Outlook, Gmail, Thunderbird, and other email clients can help resolve the issue under discussion.